Reference

bonus138 Terms & Conditions for Your Account

Clear account steps and wallet rules are at the centre of our bonus138 Terms & Conditions.

Account eligibilityWallet status rulesPolicy access
bonus138 bonus138 Terms & Conditions for Your Account
RULE HELP DESK

Where Can You Ask About a Rule?

A clear contact route matters when a Terms & Conditions question affects your account or wallet status.

Account wording If registration or phone verification is unclear, contact us through the account help path…
Wallet status For DANA, OVO, GoPay or QRIS questions, use the support route beside the cashier…
Access question If a mobile browser or desktop session shows an access message, tell us your…
RECORD HANDLING

How We Handle Policy Records

We keep the policy process practical: you can read the current wording, ask about a clause and request correction of account details through the account support path.

Account details

We use the details you submit for the account steps described in our Terms & Conditions.

Cookies

Cookies can support policy access across a mobile browser and desktop session.

Login protection

Your login details remain your responsibility under the account rules.

Record retention

The Terms & Conditions explain how account, payment-status and support records are retained for the purposes stated there.

Contact route

We keep policy questions tied to the account that raised them.

Change request

To request a correction or policy-related change, identify the exact account field or clause and send it through support.

Terms & Conditions Questions for Indonesia

These answers address the policy searches we hear most often before account opening. They cover eligibility, verification, wallet records, browser access, data requests and how to reach us when a clause needs clarification. Read the full Terms & Conditions as well, because the complete wording controls your account relationship.

Open the Terms & Conditions page from the policy link on bonus138 before completing your account steps. The wording covers verification, account conduct, wallet records, data handling and policy changes.

Yes. Account access and eligibility depend on local law. Some services are available only where local law permits, so check the current Terms & Conditions before submitting your details.

Our conditions require accurate registration details and phone verification before account access. If the verification prompt does not match your details, use the account support path rather than creating another account.

Yes. The Terms & Conditions explain how wallet status and payment records relate to account activity. Keep a DANA, OVO, GoPay or QRIS receipt when asking support to check a status.

You can request a correction through the account support route. State the exact field, such as your phone number, and provide the account reference so we can assess it under the policy.

Yes. The same Terms & Conditions apply when you use a mobile browser or desktop. If a device message blocks access, tell us the device path and the wording shown.

Use the support path connected to your account and quote the clause or heading. For wallet matters, include the cashier receipt or status reference; we will direct your question to the relevant policy text.